FREE Ground Shipping
On Orders over $150.

International Shipping
Now Available!

SAME DAY Shipping
Order by 2pm EST M-F.

2-Day & Overnight
Shipping Available


FREE SHIPPING over $150 • Suits Made in USA

FREE SHIPPING over $150 • Suits Made in USA

FREE SHIPPING over $150 • Suits Made in USA


Answers to your frequently asked questions. Check your order status? Wondering about shipping & processing times? Need to start an exchanges or return? Other questions or comments - email [email protected] or call 225-756-4724.

Shipping & Processing

How long will it take to receive an international order?

2-3 weeks depending on the destination.

Where do you ship internationally?

Czech Republic
United Kingdom

If ordered by 2pm EST, your order will ship the same day on Monday-Thursday.

Orders placed after 2pm EST, or on Friday, Saturday, or Sunday, or on National Holidays will ship on the next business day.

We offer FREE shipping on all orders over $150.

Sign up for Broad Street Rewards and redeem your points for free shipping rewards. 250-point bonus for signing up = $25 free shipping or promo code, your choice.

All orders ship from Baton Rouge, LA.

For orders placed before 2pm EST, your tracking number will arrive in your email when your item ships. Generally, same day if ordered before 2pm EST.

Order Status / Account Management

Login to your Broad Street Rewards account.(

Auto update: Click on the chat icon 24/7 & enter your 5-digit order # from your confirmation email to receive an update.

Email orders@[email protected].
Call 225-756-4724.
Chat online M-F 9am-4pm

Email [email protected] or call 225-756-4724 M-F 9am-4pm.

Create an Account or Login to your Broad Street Rewards account using the email address you place orders with.

Click on the white circle logo, on the bottom left of the website or at this link:

Broad Street Rewards

Click on the Broad Street Reward dashboard (white/blue circle on bottom left of our website, or in the bottom menu).

Click Create Account (use the email address you use to place orders to access retroactive points).

Click here to create your Broad Street Rewards account.

Be the first to hear about new products, sales and deals, earn rewards with every order, and track your order history.

Launch your Broad Street Rewards dashboard at by clicking on REWARDS in the top menu or by clicking here.

Redeem for $ discounts off your next order or redeem for free shipping code.

Signup - 250 points
Earn 1 point for every $1 spent
Share on Facebook - 50 points
Follow on Instagram - 50 points
Share on Twitter - 50 points
Celebrate a birthday - 250 points

10 points = $1 reward
250 points = $25 reward

Exchanges & Returns

Different size, color or style?

We offer FREE exchanges within the first 30 days of purchase.

Items must be unworn, tags attached, and with original packaging.

Click here to start a FREE exchange.

Returns are accepted within 30 days of purchase.

Items must be unworn, tags attached, and with original packaging.

Click here to start a return.

Follow the directions in the Seel Assurance email you received after your purchase. Be sure to check your spam folder if it's not in your inbox.

Email [email protected] for questions concerning your Seel Assurance return.

Locations & Company

Haspel was born in New Orleans in 1909, and has evolved into a direct to consumer, e-commerce business (online only).

Haspel corporate offices are located in Baton Rouge, LA.

We do not have physical locations and do not wholesale to retailers.

We are an e-commerce lifestyle brand. You can find our products online:


Instagram: @haspelclothing

Facebook: @haspelclothing

TikTok: @haspelclothing

Pinterest: @haspelclothing

Fit & Sizing

Each of our products offers a size chart. We recommend having your tailor measure you and suggest the best size based on your measurements and how you like your clothing to fit.

More questions about fit? Email our fit specialist at [email protected] or call us at 225-756-4724.

We offer FREE exchanges within the first 30 days of purchase to help you find the right fit.

Start a FREE exchange.

Audubon = traditional, classic fit

Toulouse = modern, trimmer fit

Still unsure? We recommend having your tailor take your measurements and then select according to our size charts on each product page.